10 days in advance to a renewal date issues an invoice for every service. When the invoice is delivered to the client, payment shall be remitted to IPSERVER LTD by no later than the specified due date. For default, our system tries to collect payment from the balance (this option can be disabled in Client Area). In case of non-payment, a dedicated server may be suspended and terminated with the loss of all information.
A virtual server, in case of non-payment is suspended on a 3rd day after due date and deleted on a 9th day after due date.
If you feel you are facing a problem with the payment, please let us know to be given an extention.
MoneyBack and Refund Policy.
We offer a 5 day MoneyBack guarantee for all Virtual Servers and for Dedicated Servers in Russia, Panama and some other locations.
Limitation of Liability.
IPSERVER LTD will not be resposible for any claimed damages, including incidental and consequential damages, which may arise from IPSERVER's servers going offline or being unavailable.
Failure to follow the Acceptable Usabe Policy may result in account deactivation.