FAQ
Yes. It is fully free for our clients.
Please use the following DNS-servers for your domains:
ns1.ipserver.su
ns2.ipserver.su
You operate your domains through DNSManager panel by yourself.
The detailed information can be found at wiki.ipserver.su
Yes. This condition applies to all locations.
Please note that the billing cycle for the virtual server service is set from the 1st to the 1st of each month. If you make a payment by the 16th of the month inclusive, you will only be charged for the remaining days of the current month. If the payment is made after the 16th, the amount due will include both the remaining days of the current month and the amount for the next month. For example, if you place an order on August 16th, the invoice will be for the period from August 16th to September 30th. Subsequently, all invoices will be issued for a full calendar month.
The feature is currently not available.
Yes, Turbo Boost works on all KVM virtual servers.
If the service is not paid for on time, virtual servers (VPS) will be suspended on the third day of delay and cancelled on the eleventh day. Dedicated servers are suspended on the first day of delay. The cancellation conditions for dedicated servers depend on their location.
Depending on the nature of the abuse complaint and violation, we will either allow 24 to 72 hours for resolution or take immediate measures to ensure safety. We recommend reviewing the 'Acceptable Usage Policy.'
All equipment in Russia (Moscow) belongs to our company. All VPS root servers are also our property.