FAQ
Yes. It is fully free for our Customers.
Please use the following DNS-servers for your domains:
ns1.ipserver.su
ns2.ipserver.su
You operate your domains through DNSManager panel by yourself.
Our free AntiDDoS package offers reliable protection against DDoS attacks, ensuring a high level of security for your servers.
The detailed information can be found at wiki.ipserver.su
Yes. This condition applies to all locations.
Yes, this is possible.
More details about transferring a service from one account to another: https://wiki.ipserver.su/doku.php?id=en:transfer
Yes, Turbo Boost works on all KVM virtual servers.
If the service is not paid for on time
Virtual servers (VPS) will be suspended on the third day of delay and cancelled on the eleventh day.
Dedicated servers in the Russia (Moscow) location are suspended on the second day of overdue payment; in other locations — on the first day.
The cancellation conditions for dedicated servers depend on their location.
The billing period for virtual servers is from the first to the last day of each month.
The first payment is made for one full month (or for 3, 6, or 12 months, depending on the selected period) and is not tied to the last day of the calendar month. In subsequent billing periods, invoices will be generated with consideration of the end of the calendar month.
Depending on the nature of the abuse complaint and violation, we will either allow 24 to 72 hours for resolution or take immediate measures to ensure safety. We recommend reviewing the 'Acceptable Usage Policy.'
All equipment in Russia (Moscow) belongs to our company. All VPS root servers are also our property.